FROM THE LEI STAFF: We often provide articles by others who are professionals in the leadership and ethics world. They follow a theme of short, quick reminders of what we all know to be the “path of ethical leadership.”
Last week several LEI staff members and leadership professionals gathered for an update meeting. During that meeting several good ideas surfaced having nothing to do with the meeting subject itself but were powerful in helping create a culture of ethical leadership in an organization. So powerful and successful were these simple ideas, they are shared below:
One leader, who is still building the culture of the organization, is posting IDEAS in various areas of the organization. One specifically remembered was the main conference room of the organization where in large colorful letters the word “COLLABORATION” is displayed. Of course it serves as a reminder to all that the purpose of getting together to have a meeting is to collaborate for the benefit of the customers and organization. Following this trend/idea is a hall leading to the counter (where customers are served) where “CUSTOMER SERVICE FIRST” could be displayed. Where staff vehicles are parked, “BE SAFE” could be posted. Think about how this might apply to your organization; it’s just a constant reminder of purpose and focus in order to build the culture. It could be set up to rotate phrases every year or 6 months as well to keep them fresh in the minds of staff.
Another idea we heard was from one leader who had a large and far flung organization. They were doing lots of leadership training and refocusing of the organization to new goals. One tool they used was the leader personally sent out a quote of the day, every day, that related to the mission of ethical leadership and the organization. Those quotes were then posted in the conference room where the leader and the second, third, fourth and fifth levels of leadership frequently met. They remained posted for years. Not random quotes but as in our first example, quotes that focused on leadership and ethical conduct, as well as those towards the mission of the organization. One remembered was by Winston Churchill, “Never give up, never give up, never give up!” This is very powerful stuff in the organization it was used and worth considering for your organization, but the individual who did this cautioned, “Do it without fanfare, make sure every leader at every level gets it every day and make sure it continues for multiple years”.
Dear reader, what similar tools have you used? Please forward your responses to Dean Lowenberg at firstname.lastname@example.org.